Privacy Policy
This Privacy Policy explains how tryrobo collects, uses, discloses, and safeguards information when you use our AI calculator, analysis tools, websites, and related services in Australia. We align practices with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By accessing our services you agree to this Policy. If you disagree with any part, please discontinue use and contact us for clarification.
Information we collect
We may collect personal information such as name, email address, telephone number, organisation details, and role. We also collect operational and financial inputs that you choose to provide to run scenarios and projections. Technical data such as device identifiers, browser type, IP address, timestamps, pages viewed, and cookies or similar technologies may be processed to deliver features, maintain security, and improve performance.
How we use information
We use information to provide and enhance our services, personalise models, generate reports, communicate with you, support accounts, and comply with legal obligations. Aggregated analytics help us identify product opportunities and reliability trends. Where feasible, data used for analytics is de-identified or pseudonymised. We keep records necessary for support inquiries and billing, following retention schedules aligned with applicable obligations.
Lawful basis and consent
We rely on your consent, performance of a contract, and legitimate interests to process information. You can withdraw consent at any time by contacting us at tryrobo.pro@gmail.com. Withdrawal affects future processing and does not impact actions already taken under a valid basis.
Disclosures
We may disclose information to service providers that assist with hosting, analytics, communications, or support. Providers are bound by confidentiality and data protection obligations. We may also disclose information when required by law, in connection with a transaction, or to protect rights, safety, or integrity of our services.
International transfers
Information may be processed outside your state or territory. Where transfers occur, we implement safeguards consistent with the APPs and industry standards, including contractual clauses and access controls.
Security
We apply layered safeguards including encryption in transit, restricted access, audit logging, and secure development practices. While zero-risk systems do not exist, we continually improve controls and monitor for vulnerabilities. If a breach is likely to cause serious harm, we will assess and notify in accordance with the Notifiable Data Breaches scheme where applicable.
Cookies and similar technologies
Cookies, local storage, and similar technologies enable authentication, remembering preferences, and measuring effectiveness. You can manage preferences within your browser. Disabling certain categories may impact features. For details on choices, see our on-site cookie banner and settings when available.
Your rights
Subject to law, you may request access, correction, or deletion of personal information, and you may opt out of particular communications at any time. We will verify identity before completing requests and respond within reasonable periods. If you are dissatisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Retention
We keep information for as long as necessary to provide services, fulfil legal requirements, resolve disputes, and enforce agreements. When information is *** longer required, we take steps to de-identify or securely destroy it in line with policies and applicable guidance.
Third-party links
Our website may reference internal pages such as Legal information and Home. We focus on internal resources to maintain consistency and governance across materials.
Children
Our services target business users and are designed for individuals above the age permitted to enter binding agreements in their jurisdiction. Guardians who believe information about a minor has been provided should contact us for review and appropriate action.
Contact
For privacy questions or requests, contact tryrobo at tryrobo.pro@gmail.com or by telephone at + (61) 43 795-82-16. Postal address: 14 Little Bourke Street, Melbourne VIC 3000.
Updates
We may update this Policy to reflect changes in law, technology, or features. Material updates will be signposted on this page with an effective date. Continued use after an update indicates acceptance of the revised Policy.
Effective date: 01 Jan 2025